This week many of you start the certification process we are so excited to take this journey with you and equip you with the knowledge you will need to provide Excellence in Quality Service.
There is some pre-work for you to complete prior to Day One, you will gain access to your pre-work 3 days before Day One. If your start date is 10/31 , 11/1 or 11/2 follow the Instructions below to access your learning.
Accessing Pre-Work and Self-Paced Learning’s
Your learning journey will be tracked via Accelerate which is the Learning Management System.
1. Log into Portal using your credentials provided during your onboard session also please assure that you are using the Chrome browser which is already preloaded in the Secured desktop
2. Go to the “My Programs” tab on the Portal Home Page
3. Select the Client Program that you are enrolled into and select “Self-Paced” icon
4. This brings you to the Okta Log In screen, re-enter your credentials (received during onboard session)
5. You will be brought to Accelerate
6. Watch the Welcome Video first
7. Complete all assigned Pre-Work prior to Day One of certification
All pre-work needs to be completed prior to Day One of certification. start today!